Anonymous
map-marker Delano, California

Happy

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I have several bags from Ora Delphine and the quality of the craftsmanship and design is excellent. The leather is beautiful and real. Never had a problem with usage and receive many compliments on style. The only issue I had is that I placed an order and the color was as not what I expected, customer service was very understanding and let me swap with no difficulties. I am a very satisfied, happy customer.
View full review

User's recommendation: Order from Web site.

Donna S Pae

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Purse Strap

Hi, I found a maroon satchel that is missing the shoulder strap at a Hospice thrift store. Is there any way I can purchase a strap to match the purse? Thank you, Donna Smith
View full review
Pros:
  • Beautiful purses

Preferred solution: I'd like to purchase a purse strap

Linda C Dmr
map-marker Fayetteville, Arkansas

I’m not sure I have a recommendation for customers at this time.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I received the purse I ordered today. Unfortunately, the opening on the purse was smaller than the purse I presently have and use. As a result, I would like to return the purse. I tried to follow the directions on the invoice, but was unable to do so. I will enclosed the invoice that shows my name, address, order number, purchase price was $93.95 and was purchased November 5th. I do have a recommendation for your company to make returns easier for the consumers. My recommendation would be to have a template for returns that would be easily filled in by the consumer and would be easier for your staff to handle quickly.
View full review
Pros:
  • Quality of produces
Reason of review:
On time delivery
Anonymous
map-marker Rockville, Maryland

The zipper broke immediately

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
The bag was pretty, but the zipper broke very quickly. I get the emails. I think the constant 77% off means they sell crap. I like a good sale, but since it’s constant, I think the sale price is all it’s worth, at the most. With a permanently broken zipper, I’d save for a quality product.
View full review
Anonymous
map-marker Delray Beach, Florida

Address to return

address to return Josie satchel handbag
View full review
mary r Qpt
map-marker Riverdale, New Jersey

Replacement piece

I lost the small leather piece that connects to the zipper on my navy blue hobo bag. Can I purchase a replacement?
View full review
Petra v Bdr

Cheap looking bag

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I bought a bag from this company at a huge discount and I didn't rerurn it because of shipping costs. I own a number of Dooney and Bourke bags that cost less than this one would have at full cost and they were worth every penny. This one not so much. It looks and feels cheap definitely not worth the regular price of $395.I will never buy from this company again. I will stick with high quality Dooney and Bourke.
View full review
Jacqueline K Rjn

Return shipping address is not included with shipment

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I have an order to return. Have all the proper information and items in original shipping carton, ready for return for credit. No proper shipping address is listed. Do I return to the invoice address.??
View full review
Cons:
  • Did not do not like the hoops i am jumping through
virginia w Wax
map-marker Wake Forest, North Carolina

Took forever to get it delivered its still not here after 3 weeks

tried to get a delivery date keep being put off. not worth it. they have chared my credit card. I will never bite again,no matter how cheap.
View full review
Reason of review:
Problem with delivery

Preferred solution: Deliver product or service ordered

Kathryn H Mgu
map-marker Mount Laurel, New Jersey

DISAPPOINTED will not recommend

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I am old school and love real leather not Vegan or PU leather. I saw this bag on The View. I loved the price and in the past I have purchased Coach and Donney and Burke purse at a comparable price and expected the same quality. Wrong Wrong, I can not believe they expect someone to pay more than $75, not to mention the listed price of $450. The leather is hard the zipper is crooked and the stitching is poor. While I am keeping the bag I doubt if I will purchase another one. I am not sure if I would purchase one from a garage sale. Please don't waste your time and definitely not your money.
View full review
Cons:
  • Alisa satchal purse
  • Poor quality and craftmanship
Reason of review:
Pricing issue

Preferred solution: Let the company propose a solution

Victoria v Tci

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Los Angeles, California

This bag is a sham!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I just got a bag that I paid over $100 for (supposedly like a $350 bag) that I got on deals n steals, or view your deal, I forget which one. The box came smashed, the bag was dented, and is definitely not leather. It stinks like the *** made in China. Buyer beware!
View full review
Reason of review:
Damaged or defective
Diane A Sim

Alisa Sarchel

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I Just wanted you to know my dissatisfaction with the Alisa Satchel I ordered for $89 on a View deal last September. It came the around the 21st. It just seemed very stiff and scratchy. The cross body strap was WAY too long (I am only 4' 11") so I had my husband cut the strap shorter in case that affected how it worked for me. It still was stiff and scratchy. Obviously, having personalized it for me meant I couldn't return it but I just wanted you to know that I really was disappointed in the purse and no longer use it. I feel I wasted the $97 I spent for a leather handbag.

Diane Moore

1340 Wakefield Trail

Reno, NV 89523

923 323-****

View full review
Loss:
$89
Pros:
  • Ordering was easy
Cons:
  • Alisa satchal purse
Reason of review:
Not as described/ advertised

Preferred solution: Let the company propose a solution

Kathy D Xay
map-marker Columbus, Ohio

Problem with a friend's order.

I am an established customer with you. I love your bags! I recommended them to my friend and supervisor. He purchased a satchel for his wife but somehow got charged for 2 instead of 1. We were looking for a contact number to correct the order so that he didn't get shipped and charged for 2.

He has contacted you through e-mail but I was trying to find a phone number since he just placed the order this afternoon.

Can you provide one?

Thanks.

Kathy Donahue

View full review
Reason of review:
Order processing issue

Preferred solution: I just need a contact number for your company so a friend can resolve an order issue

1 comment
Guest

I bought a bag from you, but the zipper never worked. It was a few years ago, but since I still get your emails, I decided to write a review. I won’t be buying another.

Victoria v Tci

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Los Angeles, California

Buyer BEWARE

BAG IS CHEAP, not leather, and stinks like the *** you get from China!
View full review
Reason of review:
Not as described/ advertised
Jean Z Vfd

GREAT BAGS AT GREAT PRICES!

After reading the bad reviews on here about these bags, it is rather sad. I, honestly, would not pay full price for the bags since my limit on any bag is $250.00. Ora Delphine puts the bags on sale a few times a year, so I wait for the sale and buy the bags then. The bags, if cared for properly, hold up well. You should try to keep them clean and not throw them around, but then I do not do that with any bag. I think the nicest thing about the bags are the inside pockets, and the unusual colors. I usually always get a compliment on the bags from someone when I am carrying them. I only had problem once with delivery, contacted the company and they responded immediately.

The only other problem I had with the bag was with a yellow bag that I purchased and then my daughter decided she had to have it. I do not know what she did with that bag, but somehow from traveling in the subway, she destroyed it. It looked like it was dropped in a bucket of grease, but I fault her, not the company! LOL!

I actually went out on the Internet and purchased shoe polish that matches the bags so I can touch up the colors. I think someone stated the bags are not made of leather, but I do not think the company could advertise them as leather and then make them from another kind of material.

I like the bags, purchase them when they run their sales and I do not think you will be disappointed. They are not a Louis Vuitton, but you are not paying for a Vuitton bag either. People are being overly critical of a nice bag, sold at a reasonable price.

View full review
Reason of review:
Good quality
SONYA G Arj

LOW QUALITY HANDBAGS

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I just received this bag in the mail and I must say that I am VERY disappointed! To a person who takes pride in the bags I carry, this one is a joke and embarrassing. This bag was advertised as being made of leather and I would like to know what synthetic cow it came from? The bag has a distinct odor of PLASTIC not LEATHER and you all should not continue to advertise this as leather. The lining is CHEAP!! Please stop leading people to believe that this bag is anywhere near the value of 400+ dollars because the quality is not worth more than $40.00 so I still drastically overpaid! Type your message here
View full review
Loss:
$89
Reason of review:
Bad quality

Preferred solution: Full refund

2 comments
Guest

Vain and foolish little woman , did you not know that "pride" is one of the 7 deadly sins ?Pride in handbags is of the world and you will most certainly be penalized one way or another if you continue with this pathetic mindset. Handbags, shoes, shoes, handbags.There is something seriously wrong with both your ego and soon your pocketbook.

Victoria v Tci
reply icon Replying to comment of Guest-1470542

Denny...you're a moron!

View more comments (1)

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article